All shop has developed and continuously updates proprietary software algorithms to automatically monitor data for patterns, and quickly detect potential risks and violations.

We encourage our buyer community to report inappropriate or suspicious activity. To file a report please email [email protected] or visit the Contact Us page.

 

In addition to data-driven algorithms and automated tools, All shop  has a number of teams focused on protecting the integrity of Allshop’s marketplace by proactively investigating, sanctioning, and preventing various types of inappropriate behavior.

Allshop’s 100% Buyer Protection guarantee is among the most robust in e-commerce. If you pre-pay for an eligible item and your order doesn’t go as planned, you’re 100% protected — quickly and easily.

In addition to data-driven algorithms and automated tools, All shop has a number of teams focused on protecting the integrity of  Allshop’s marketplace by proactively investigating, sanctioning, and preventing various types of inappropriate behavior.

 

All shop has developed and continuously updates proprietary software algorithms to automatically monitor data for patterns, and quickly detect potential risks and violations.

Inspecting details & reviews can help prevent surprises and confirm that an item meets your needs. Stronger ratings & reviews indicate safer, more trustworthy sellers.

If you have questions/concerns about a product, All Shop makes it easy to contact the seller before you buy — just click the ‘Message Seller’ button.

Before you choose your payment method, take a second to check that your order contains the items and quantities you want.

Before you choose your payment method, check your contact details to make sure that you can be contacted about your delivery.

When you pay at checkout, All Shop holds your payment (temporarily) before forwarding it to the seller & can protect you 100% if things somehow don’t go as planned.

After you place your order, all Shop will send you an order confirmation by both SMS and email. Check for communications about your order.

If you chose POD, do not pay before your item is delivered. If you’re asked to pay before delivery for a POD order, contact All Shop immediately at [email protected].

After your item is delivered, you can help other buyers stay safe and choose the most trustworthy sellers by rating and reviewing your transaction.

All Shop is a true online marketplace that supports Nigerian entrepreneurs. Supporting ‘third-party’ sellers means All Shop can offer buyers wider product selection, more choice, increased convenience, and better pricing. To learn more about selling on All Shop, please click here.

Generally, All Shop sellers have a remarkable track record. Most orders go wonderfully, but selling online may be new for some sellers and despite best efforts mistakes can sometimes happen. In the rare event things don’t go as planned, All Shop has a number of teams working to help make things right. To contact us, email [email protected] or call 0544198556 or 0505751937

Paying for your order in advance means that you’re covered by our Buyer Protection program. When you pay in advance to All Shop, we hold your payment (temporarily) & don’t release it to the seller until you have had a chance to bring up any issues. So when you pre-pay, All Shop can protect you 100% if things somehow don’t go as planned. If you choose to Pay on Delivery, the seller, not All shop, may have your funds and All Shop may be less able to help

When you place an order, you trust the seller to deliver a quality product as described and on time. So All Shop makes it easy for you to research both the item and the seller before you buy. You can read the item’s description and check how past buyers rated and reviewed the seller and the item. When your order is delivered, we will ask you to rate and review the transaction and over time we remove lower performing sellers to make All shop safer for you