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Change your mind? Never mind!
You know you are in safe hands with All Shop Limited. Our products have a 48 hours money back guarantee. If you change your mind and your item is unused, undamaged and in its original condition and packaging with all accessories and manuals, visit our Service Centre, and after testing it we can either exchange it or give you a full refund when you return it within 48 hours. Call our customer care line for further information.
If your payment was by debit/credit card, the refund will be made to the same card. If you paid by mobile money the refund will be refunded to your mobile wallet account. Payments made by cash will made by company cheque within 7 working days from our Head Office in Accra.
Please note, refunds to credit/debit cards may take up to 30 days depending upon the bank it was issued by.
Melcom Limited, (“All shop Gh”) represents and warrants to the original purchaser (“Purchaser”) that all electronic and electrical products (“Products”) are free from material defects, including improper or inferior workmanship, materials, and design, during the designated warranty period, and subject to the following terms and conditions, when used normally and in accordance with all operating instructions:
a) Abuse, accident, misuse, improper storage, exposure to liquid, moisture, or dampness;
b) External causes such as from collision, fire, flood, sand, dirt, windstorm, lightning, or earthquake;
c) Exposure to extreme weather conditions, Acts of God, theft, blown fuse, or improper use of any electrical source;
d) Computer or internet viruses, bugs, worms, Trojan Horses, etc …;
e) Normal wear and tear of the equipment;
f) Usage of equipment other than its normal and customary manner;
g) Improper testing, operation, maintenance, installation, or any alteration or modification of Product;
h) Consumable parts or accessories, such as batteries, unless damage has occurred due to a defect to the product due to materials and workmanship;
i) Service performed by anyone who is not a All Shop approved technician, or the products official brand representative or an authorized All shop service provider;
j) Other acts which are not the fault of All Shop, including damage caused by shipping;
k) Cosmetic damages, including but not limited to dents or scratches in decorative, structural, or non-operative parts resulting from normal customer use;
l) Spillage of food or liquid, corrosion, rust or incorrect voltage;
m) Damage due to voltage fluctuations or from any form of irregular power supply, including spikes, surges or brownouts.
a) The serial number or warranty seal on the equipment has been altered, defaced or removed;
b) Any term contained in this warranty has been altered or modified in any way without prior written consent of All Shop;
c) All Shop has not been notified by Purchaser of the alleged defect or malfunction of the Product during the applicable warranty period.
a) All Shop assumes no obligation or liability beyond that which is expressly provided for in this limited warranty.
b) All warranty information, pricing, product features and specifications are subject to change.
LIMIT OF LIABILITY
DISCLAIMER OF WARRANTY
Legal Disclaimer: While we work to ensure that product information is correct, on occasion manufacturers may alter their products. Actual product packaging and materials may contain more and/or different information than that shown on our website. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer.
Installation & After Sales Service: Advice on installation and after sales service can be obtained by contacting our After Sales Service Centre at
[email protected] or contacting +233-240918204
Return Address for items being returned: -Call All Shop Connect
Applicable Law & Jurisdiction: These Terms and Conditions are to be interpreted and governed by the laws in force in Ghana. Each party hereby agrees to submit to the jurisdiction of the Ghanaian courts and to waive any objections based upon venue.
All Shop Connect (Customer Service Desk): Mon – Fri: 9 am to 6pm
Whatsapp@; 0240918204
Email: info@allshopgh/com