For all your Corporate Procurement, Gift Vouchers and Consumer Promotion Activities, please contact us on 0240918204 or email us at [email protected] or visit the Bulk Purchase Page to learn more.

All of information you provide through this website, we don’t sell or distribute to third parties except that it is legally required. All user information are gathered to serve your needs and reply your request.

All personal information that are used to identify any individual such as a first and last name, home address, email address or other contact information keep in secret. As usual you can visit our web page without telling who you are or revealing any personal info about yourself. We use personal information to process and deliver your order for bill. Maybe it is used to provide a more pleasant shopping experience.

We guarantee that your personal information is protected. We store your info in a secured server. Moreover, SSL is used for checkout process to keep your billing info safe. No credit card info is saved on our system. We don’t share your personal information with any other third parties.

All Shop is your trusted online marketplace that supports Ghanaian entrepreneurs and we have many different sellers competing for business. Therefore, you may see the same product offered by different sellers at different prices. We believe that by supporting these ‘third-party’ sellers, we can offer you a wider product selection, more choice, increased convenience, and better pricing.

We offer all our customers ultimate peace of mind. We have you covered 100% on every eligible purchase. Visit the Buyer Safety Page to learn more.

Your order may be delivered by  courier companies, or by the seller or the seller’s agents, depending on whether the item was sold by Konga or a third-party seller and on the delivery method chosen by a third-party seller. You may be called prior to or on the same day as delivery to see if you are available to receive your order.

All Shop delivers products to customers all over Ghana. Accra & Tema 2-5, Kumasi 3-7, Cape Coast 3-8 & other states 4-9 days

As you may know that, when you browse our website, it automatically places all data file called “cookies” on your computer. The data will help to identify you if you visit multiple pages on oursite at the same session. Hence we don’t need to ask you for password on each page. Once you close the browser or logout, this cookie is no longer in effect If you want to disable cookies, these benefits will be impacted.

Yes. All Shop  delivers to the address of your choice – just make sure you enter this in the “shipping address” field at checkout.

Yes. You can pick up your order from any approved All shop vendor station nationwide.

Yes. We are committed to offering our customers only 100% genuine and original products. Our team make sure that products uploaded by sellers are genuine and original before it will be approved for it to be display to customers.

Shopping on All Shop Online is easy! Once you have found the product you want to buy, just follow the steps below:

Click on ‘Add to Cart’ to add it to your shopping cart.
Register an account or login to your existing account by entering your email and password.
Enter your shipping/billing information.
Choose your preferred payment option.
Click on ‘Place Order’ to complete your order

Once your order is placed, we will automatically confirm it by either notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact our customer service call centre on 0544198556 or send us a WhatsApp message on 050751937. You can also send an email to [email protected] a few hours after you have placed your order.

There are no hidden costs or charges when you order from Melcom Online. All costs are 100% visible at the end of the checkout process.

Our website is extremely secure and uses the latest technology to encrypt your private information. It is the same technology used by major global companies so you can be sure that all of your personal information is safe. All payments made online are secure and powered by our banking partner Ecobank.

Whilst we strive to make sure that your goods reach you in perfect condition, we cannot entirely rule out the possibility of delivering a defective product. Upon delivery, the delivery driver will check each product in your presence. Each product will be delivered in its original packaging.

Yes, as long as the product is unused, undamaged and is in its original condition and packaging with all original accessories and manuals. 

On the day of your delivery, a customer support officer will call you to confirm the delivery details. If you are unable to receive your purchase, then delivery can be rescheduled within 3 days. If 3 unsuccessful delivery attempts are made, your order will be cancelled.